Shipping Policy

Thank you for shopping with ACC GOSHAWK TRADE LLC. We aim to provide fast, reliable, and transparent shipping for all domestic U.S. orders. Please review the information below to understand our shipping practices and timelines.

Shipping Coverage

We currently offer domestic shipping only within the United States. We do not ship internationally at this time.

Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed after 5:00 PM (Mountain Time) will be processed the following business day.
• Orders are not processed or shipped on weekends or federal holidays.

Estimated Delivery Time

Once shipped, your order is expected to arrive within 3–4 business days. Please note that delivery times may vary slightly depending on the destination, carrier, and weather conditions.

Shipping Methods and Carriers

We use trusted U.S. carriers to ensure safe and timely delivery of your packages:

• USPS (United States Postal Service) — Track your USPS package
• UPS (United Parcel Service) — Track your UPS package

Shipping Costs

We proudly offer Free Standard Shipping on all orders within the United States. No minimum purchase is required.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your shipment’s progress directly on the carrier’s website (USPS or UPS). Please allow up to 24 hours for tracking information to become available after dispatch.

Delivery Delays

While most orders arrive within the expected timeframe, unexpected factors such as severe weather, carrier delays, or peak season demand may affect delivery times. If your order is delayed beyond the estimated window:

• Please contact us at service@accgoshaw.com with your order number.
• We will promptly contact the carrier and provide updates on your shipment’s status.
• If the delay exceeds a reasonable period, we may offer a partial refund, store credit, or replacement at our discretion.

Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide an accurate and complete shipping address. We are not responsible for delivery issues caused by incorrect address details. If an order is returned to us due to an incorrect address, reshipping fees may apply.

Lost or Damaged Packages

If your order appears lost or arrives damaged, please notify us immediately with your order number and supporting photos (if applicable). We will assist you in filing a claim with the carrier and provide a replacement or refund if necessary.

Contact Us

If you have questions regarding your order or delivery, please contact our U.S.-based customer service team: